---
title: "Known Issues"
slug: "known-issues"
updated: 2026-01-28T16:02:28Z
published: 2026-01-28T16:02:28Z
canonical: "help.cloudlabs.ai/known-issues"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cloudlabs.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Known Issues

## **Browser-Specific Clipboard Limitation**

When accessing CloudLabs VM Lab Instances over Direct Web Connect using **Firefox** or **Safari**, users may experience a persistent **“Paste”** button appearing during clipboard interactions. This is due to **browser-specific clipboard handling limitations** and may interfere with normal interactions inside the virtual machine, such as clicking desktop icons.

![](https://cdn.document360.io/eb22e69b-92a3-4c63-861d-5b53dc9d04c5/Images/Documentation/image-H2VSJFWJ.png)

### **Affected Browsers:**

- Mozilla Firefox
- Apple Safari

### **Impact:**

- Clipboard interactions may interrupt normal workflows
- Limited ability to interact with desktop elements inside the VM

### **Recommendation/Workaround:**

- For the best experience, use **Microsoft Edge** or **Google Chrome**, as these browsers do not exhibit this behavior and fully support clipboard interactions within CloudLabs.